General Terms and Conditions (GTC)
§ 1 Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts between VelioNex GmbH, Leimengrubweg 23, 69198 Schriesheim (hereinafter "VelioNex") and its clients.
1.2 VelioNex provides services exclusively to entrepreneurs within the meaning of § 14 BGB (German Civil Code). Consumers within the meaning of § 13 BGB are excluded from the service offering.
1.3 Conflicting or deviating GTC of the client shall not be recognized unless VelioNex expressly agrees to their validity in writing.
§ 2 Subject Matter of Services
2.1 VelioNex provides services in the fields of marketing and software development, in particular web design, online shops, configurators, admin systems, CRM systems, as well as content and marketing services.
2.2 The exact scope of services is set out in the respective offer or the individual service agreement.
2.3 VelioNex is entitled to have services performed by qualified third parties (subcontractors).
§ 3 Offers and Conclusion of Contract
3.1 Offers from VelioNex are subject to change and non-binding unless they are expressly marked as binding.
3.2 A contract is only concluded through written order confirmation by VelioNex or through the actual commencement of service provision.
§ 4 Client’s Duties to Cooperate
4.1 The client shall provide VelioNex with all information, materials, and access required for the provision of services in due time.
4.2 Delays attributable to missing or late cooperation by the client shall not be at VelioNex’s expense. Agreed deadlines shall be extended accordingly.
4.3 The client shall designate a responsible contact person for project execution.
§ 5 Remuneration and Payment Terms
5.1 Remuneration is based on the individually agreed offer.
5.2 Invoices must be paid within 14 days of invoicing without deductions, unless otherwise agreed.
5.3 In the event of default in payment, VelioNex is entitled to charge default interest at the statutory rate and to suspend service provision until outstanding amounts are settled.
5.4 All prices are exclusive of the applicable statutory VAT.
§ 6 Rights of Use
6.1 Upon full payment of the agreed remuneration, VelioNex transfers to the client the rights of use to the created works required for the agreed purpose.
6.2 Any transfer of these rights to third parties requires the express written consent of VelioNex.
6.3 VelioNex retains the right to use work performed for reference purposes unless the client expressly objects.
§ 7 Warranty and Liability
7.1 VelioNex performs services with the diligence of a prudent merchant.
7.2 In the event of defects, the client shall initially be entitled to subsequent performance. If subsequent performance fails twice, the client may demand a price reduction or withdraw from the contract.
7.3 VelioNex’s liability is limited to intent and gross negligence, unless essential contractual obligations are breached. Liability is limited in amount to the order value.
7.4 VelioNex shall not be liable for damages arising from incorrect or delayed cooperation by the client.
§ 8 Confidentiality
8.1 Both parties undertake to treat all confidential information obtained in the course of cooperation from the respective other party as confidential and not to disclose it to third parties.
8.2 This obligation shall also apply after termination of the contractual relationship.
§ 9 Term and Termination
9.1 Project contracts end upon complete performance of the agreed service.
9.2 Ongoing retainer contracts may be terminated with 30 days’ notice to the end of the month, unless a different minimum term has been agreed.
9.3 The right to extraordinary termination for good cause remains unaffected.
§ 10 Final Provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 The place of jurisdiction for all disputes arising from or in connection with this contract is Mannheim, provided the client is a merchant.
10.3 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
Version: April 2026 VelioNex GmbH, Schriesheim
Privacy Policy
1. Data Protection at a Glance
General information The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified.
Data collection on this website Data collection on this website is carried out by us. You can find our contact details in the legal notice.
Your data is collected, on the one hand, when you provide it to us — for example by filling out our contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access).
2. Hosting
This website is hosted by Framer B.V., Schipholweg 1, 2316 XB Leiden, Netherlands. Framer processes data on our behalf in accordance with Art. 28 GDPR. Details can be found in Framer’s privacy policy: https://www.framer.com/privacy/
3. Mandatory Information and Legal Bases
Controller VelioNex GmbH Leimengrubweg 23 69198 Schriesheim info@velionex.de
Storage period Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.
4. Data Collection on This Website
Contact form If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided your inquiry is related to the performance of a contract or is required for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR).
The data you enter in the contact form remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular retention periods — remain unaffected.
5. Your Rights
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request restriction of the processing of your personal data.
For this and other questions on the subject of data protection, you can contact us at any time: info@velionex.de
Right to lodge a complaint with the competent supervisory authority In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de
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General Terms and Conditions (GTC)
§ 1 Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts between VelioNex GmbH, Leimengrubweg 23, 69198 Schriesheim (hereinafter "VelioNex") and its clients.
1.2 VelioNex provides services exclusively to entrepreneurs within the meaning of § 14 BGB (German Civil Code). Consumers within the meaning of § 13 BGB are excluded from the service offering.
1.3 Conflicting or deviating GTC of the client shall not be recognized unless VelioNex expressly agrees to their validity in writing.
§ 2 Subject Matter of Services
2.1 VelioNex provides services in the fields of marketing and software development, in particular web design, online shops, configurators, admin systems, CRM systems, as well as content and marketing services.
2.2 The exact scope of services is set out in the respective offer or the individual service agreement.
2.3 VelioNex is entitled to have services performed by qualified third parties (subcontractors).
§ 3 Offers and Conclusion of Contract
3.1 Offers from VelioNex are subject to change and non-binding unless they are expressly marked as binding.
3.2 A contract is only concluded through written order confirmation by VelioNex or through the actual commencement of service provision.
§ 4 Client’s Duties to Cooperate
4.1 The client shall provide VelioNex with all information, materials, and access required for the provision of services in due time.
4.2 Delays attributable to missing or late cooperation by the client shall not be at VelioNex’s expense. Agreed deadlines shall be extended accordingly.
4.3 The client shall designate a responsible contact person for project execution.
§ 5 Remuneration and Payment Terms
5.1 Remuneration is based on the individually agreed offer.
5.2 Invoices must be paid within 14 days of invoicing without deductions, unless otherwise agreed.
5.3 In the event of default in payment, VelioNex is entitled to charge default interest at the statutory rate and to suspend service provision until outstanding amounts are settled.
5.4 All prices are exclusive of the applicable statutory VAT.
§ 6 Rights of Use
6.1 Upon full payment of the agreed remuneration, VelioNex transfers to the client the rights of use to the created works required for the agreed purpose.
6.2 Any transfer of these rights to third parties requires the express written consent of VelioNex.
6.3 VelioNex retains the right to use work performed for reference purposes unless the client expressly objects.
§ 7 Warranty and Liability
7.1 VelioNex performs services with the diligence of a prudent merchant.
7.2 In the event of defects, the client shall initially be entitled to subsequent performance. If subsequent performance fails twice, the client may demand a price reduction or withdraw from the contract.
7.3 VelioNex’s liability is limited to intent and gross negligence, unless essential contractual obligations are breached. Liability is limited in amount to the order value.
7.4 VelioNex shall not be liable for damages arising from incorrect or delayed cooperation by the client.
§ 8 Confidentiality
8.1 Both parties undertake to treat all confidential information obtained in the course of cooperation from the respective other party as confidential and not to disclose it to third parties.
8.2 This obligation shall also apply after termination of the contractual relationship.
§ 9 Term and Termination
9.1 Project contracts end upon complete performance of the agreed service.
9.2 Ongoing retainer contracts may be terminated with 30 days’ notice to the end of the month, unless a different minimum term has been agreed.
9.3 The right to extraordinary termination for good cause remains unaffected.
§ 10 Final Provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 The place of jurisdiction for all disputes arising from or in connection with this contract is Mannheim, provided the client is a merchant.
10.3 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.
Version: April 2026 VelioNex GmbH, Schriesheim
Privacy Policy
1. Data Protection at a Glance
General information The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified.
Data collection on this website Data collection on this website is carried out by us. You can find our contact details in the legal notice.
Your data is collected, on the one hand, when you provide it to us — for example by filling out our contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access).
2. Hosting
This website is hosted by Framer B.V., Schipholweg 1, 2316 XB Leiden, Netherlands. Framer processes data on our behalf in accordance with Art. 28 GDPR. Details can be found in Framer’s privacy policy: https://www.framer.com/privacy/
3. Mandatory Information and Legal Bases
Controller VelioNex GmbH Leimengrubweg 23 69198 Schriesheim info@velionex.de
Storage period Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.
4. Data Collection on This Website
Contact form If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided your inquiry is related to the performance of a contract or is required for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR).
The data you enter in the contact form remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular retention periods — remain unaffected.
5. Your Rights
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request restriction of the processing of your personal data.
For this and other questions on the subject of data protection, you can contact us at any time: info@velionex.de
Right to lodge a complaint with the competent supervisory authority In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de
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